Mr. Tamm was alerted by a loud banging from his garage in the middle of the night. He quickly found that the noise was caused by a torsion spring giving out and that he’d need it replaced before leaving the next morning.
The customer made it easy for us by providing the size and model of the torsion spring that his door needed first thing in the morning. We arrived at his address with the replacement spring pair before he had to leave for work, and got to work on his garage door. We locked the door in place for safety and replaced the broken spring and its twin, and then balanced, cleaned, and oiled the door.
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* $29 service call - deducted from the service
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